These Terms of Use govern how you may use the Syntience service, operated by iLove Productions (10 calle Tulipan, El Médano, Santa Cruz de Tenerife, Spain). They complement our Terms of Service, which cover the commercial relationship. By creating an account you accept both without reservation.
1. The service
Syntience is an AI media production suite: images, video, voice, music and sound effects. Renders are consumed in credits, purchased as packs or included in a monthly subscription. The cost of every action is displayed before you launch it; a failed render is automatically refunded in credits.
2. Your account
Access is granted through a magic link sent to your email address. You are responsible for the confidentiality of your mailbox and for every action performed from your account. An account is personal and may not be shared.
3. Acceptable use
- You warrant that you hold the necessary rights over everything you submit — briefs, reference photos and videos, and in particular any person's likeness.
- You must not generate unlawful, defamatory, deceptive (non-consensual deepfakes), hateful or rights-infringing content, nor content sexualising minors under any circumstance.
- You must not probe, overload or attempt to bypass the service's technical or billing safeguards.
4. Content and ownership
- You retain your rights over the material you upload.
- Subject to payment of the corresponding credits, the media you generate is licensed to you for your uses, including commercial use through the studio's licensing option.
- We recommend disclosing that published media was AI-generated, in line with applicable transparency obligations.
5. Suspension and termination
You may delete your account at any time by writing to tom@ilove.productions. iLove Productions may suspend an account that breaches these terms, with prior notice except in urgent cases; the decision can be contested at the same address.
6. Governing law
These terms are governed by Spanish law. Any dispute falls under the jurisdiction of the courts of Santa Cruz de Tenerife, without prejudice to mandatory consumer-protection rules of your country of residence.